FAQ
Shipping
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Please check the Shipping page for details of the shipping fee.
How long will it take to get my order?
It depends on where you are.
Overseas deliveries can take anywhere from 7-16 days.
Delivery details will be provided in your confirmation email.
What shipping carriers do you use?
We use Japan Post service.
Basically the item will be shipped via air.
We will ship it by EMS.
Please check the Shipping page for details.
Product
Can I return my product?
We always aim for make sure our customers love our products, but we are happy to assist you in the unlikely event that you need to return a defective product. If you email me directly, I will guide you to the procedure.
Please check the Return Policy page for details.
Other
Any question?
You can contact us through our contact page! We will be happy to assist you.